07 Nov 2023 to 07 Nov 2023 1:00pm - 2:00pm Zoom
Growing your business means you need to plan to grow your customer base – but more importantly it means focusing on the needs of priority customers, keeping them happy and attracting more of them.
This session will:
discuss what we mean by a priority customer
why are they so important
how do you identify them
how do you retain them and find more of them
Time – Online between 1:00 p.m. and 2:00 p.m.
What to expect – One hour dedicated to a specific topic with time (10 minutes) at the end for Q&A. Afterwards you will receive a link to the presentation deck and a ‘how to’ checklist on the topic with the next steps so that you can implement what you have learned.
About the Trainer
Nicola Doran has over 25 years management experience in delivering supports and results for SME clients. Nicola set up Nine Arch Consulting in March 2023. Her key objectives are:
To provide effective and relevant training to micro and SME business
To provide mentoring support that is based on lived-experience
To work with clients on a variety of levels, to assist them in setting and achieving their business goals
To make a tangible and positive difference for every client she works with
To Book click HERE
